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Sonesta Hotel Tower & Casino Cairo, Cairo
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Key details
About the Hotel
3 El Tayaran Street, Nasr City,
Cairo,
Egypt,
Cairo
Sonesta Hotel Tower & Casino Cairo is a luxurious five-star property located in the Heliopolis business section of Cairo. This hotel serves as a comfortable oasis, blending hospitality with modern amenities and is situated conveniently near major attractions and shopping venues. Its distinctive features include a state-of-the-art casino and various dining options showcasing international cuisines.
Location
Located in Nasr City, the Sonesta Hotel is ideally positioned for travelers interested in shopping and entertainment. It is within walking distance of the Cairo International Convention Centre and approximately 15 minutes from Cairo International Airport. Additionally, the hotel offers a free shuttle service to popular shopping destinations.
Rooms
The hotel boasts 409 spacious guest rooms and suites, each equipped with luxurious amenities. Every room includes air conditioning, a flat-screen TV, and complimentary high-speed internet. Some suite options feature additional comforts such as spa baths, separate living areas, and access to an executive lounge.
Eat & Drink
Sonesta Hotel offers varied dining options with five on-site restaurants, including the elegant Sushi Ya and the authentic BAALBAK Lebanese restaurant. The casual Patio Lounge serves a buffet breakfast daily, while La Gondola provides a romantic Italian dining experience. Guests can also relax at the poolside bar for light meals and refreshments.
Leisure & Business
The hotel's leisure facilities include the Bien Vivre Spa and Fitness Center, which features a gym, Jacuzzi, and outdoor swimming pool. For business needs, the property provides fully-equipped meeting spaces, including a ballroom that accommodates up to 600 guests, alongside a full-service Business Center.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
The breakfast selection was incredible, with a beautiful setting and a variety of dishes that catered to all tastes.view full review
Relaxing Pool Area
The pool area offered a serene atmosphere with clean facilities and a perfect temperature for a refreshing dip, especially enjoyable after sunset.view full review
Efficient Shuttle Service
The shuttle service to Almaza mall and the airport was impressively punctual and professional, ensuring our travels were smooth and stress-free.view full review
Comfortable AC
The air conditioning in our room was excellent, providing a much-needed cool retreat from the heat outside, enhancing our overall comfort during the stay.view full review
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Sports trainer
Aerobics
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
3 El Tayaran Street, Nasr City,
Cairo,
Egypt,
Cairo
Map view
3 El Tayaran Street, Nasr City,
Cairo,
Egypt,
Cairo
City landmarks
Al Badrashin
Saqqara Pyramids
2.8
km
Sharia Al Uruba
The 6th of October War Panorama
2.5
km
Al Nasr Road Nasr City
Unknown Soldier Memorial
1.6
km
Park
The International Park
3.8
km
Mosque
A'l Rashdan Mosque
2.6
km
Nasr Road
Cairo International Convention Centre
1.9
km
Masged Al-Sayeda Safeya
620 m
Sharia Al Ahram
Basilica Church Heliopolis
1.8
km
Mosque
Omar Ibn Abd El Aziz Mosque
950 m
4 El-Khalifa El-Maamoun
Gamal Abdel Nasser Museum
1.1
km
El-Nadi
1.0
km
Serapium
1.0
km
Baron Empain Palace
1.5
km
Sharia Al Ahram
Uruba Palace
1.1
km
Public Building
Armed Forces Clubs & Hotels Management
1.1
km
Heliopolis Presidential Palace
1.1
km
Mall
Tiba Outlet Mall
1.7
km
Public Building
Egyptian Presidential Palace
1.2
km
Mustafa Kamal Rushdy Mosque
1.2
km
Rabaa Al Adaweya Market
1.2
km
Protestant Church
1.2
km
Park
Meriland Park
2.1
km
Church
St. Mark's Coptic Orthodox Church
1.9
km
Othman Ibn Affan
1.4
km
Armed Forces Cemetery
1.4
km
Egyptian textile center
1.7
km
Al Golf
Golf Park And Dog Park
2.1
km
Cairo Intl Conference Centre
3.0
km
El-Orouba Street Heliopolis
Baron's Palace
6.2
km
CairoEgypt
Heliopolis
5.6
km
Nearby
Al Abageyah Shar'a Salih Salem
Cairo Citadel
320 m
Restaurants
The Location Cafe
390 m
20 St . Asmaa Zaghloul
Tagen W Bram
1.7
km
52 Ibrahim Salem
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
knowledgeable staff
historic ambiance
limited dining options
lack of nearby shops
7.2/10
Very good
Rooms
7.7
Location
8.0
Service
8.0
Dining
6.1
Guest reviews
7.2/10
based on 17 reviews
7.3
7.3/10based on 5504 reviews
Edward
United Kingdom,
May
2024
7.6/10
Upon checking-in, I felt like I stepped into an old palace room on the non-smoking floor. The service was exceptional with a knowledgeable staff speaking fluent English and providing insightful information about Egyptian history. The location is convenient for both airport access and conducting business, although lacking in nearby shops for tourists. The dining experience, while slow in service, was generally good compared to similar hotels. Overall, a mixed experience with positives outweighing negatives.
Rooms
8.0
The room felt like a refrigerator - cold yet cozy, resembling an old palace room.
Service
9.0
The staff was incredibly knowledgeable and fluent in English, offering valuable insights about Egyptian history. Plus, the nightly rate of 100 EGP was a great value for the services provided.
Location
7.0
The hotel's strategic location makes it ideal for quick access to the airport and the Cairo International Convention Center, perfect for business travelers. However, the lack of nearby shops may deter tourists.
Dining
6.0
The dining options were limited in variety, typical of many hotels in Egypt, but satisfactory compared to others in the same category.
Facilities
8.0
The hotel offers essential facilities like room service, car hire, dry cleaning, and more, enhancing the overall stay experience.
knowledgeable staff
limited dining options
Peter
United Kingdom,
March
2024
8.0/10
My stay at the hotel was impressive overall. The rooms were gorgeous, spacious, and full of amenities, making it a nice place to stay. However, it was missing simple amenities like a glass for water. The service surprised me at all dimensions with cooperative and friendly staff, but there was a slight issue where one staff member was rude. The location at the center of Cairo was very convenient for getting around, although there was a minor sensitivity concern. The dining experience was a mix of standard buffet options with the bonus of a chef cooking eggs to order, but the pricing seemed a bit high for the value provided. The facilities were great with everything functioning well.
Rooms
8.0
The rooms were gorgeous, spacious, and full of amenities, but missing simple items like a glass for water.
Service
7.0
The service was cooperative and the staff were friendly and kind, although one staff member was rude.
Location
9.0
The hotel's location at the center of Cairo made it very easy to go everywhere, and the service from the staff was exceptional in extending my stay due to the nice suite.
Dining
7.0
The dining experience offered a standard buffet with some excellent choices, but the pricing was considered steep for the value provided.
Facilities
9.0
The facilities were well-maintained and functional, offering a satisfying experience during my stay.
spacious rooms
missing amenities
Judith
United States,
February
2024
7.2/10
I was pleasantly surprised by the hotel despite initial setbacks with the rooms, as a glass incident led to unexpected bleeding and embarrassment during dinner. The staff, however, went above and beyond with an upgrade and prevented me from canceling, which was a game-changer. While the rooms need renovation, especially the bathroom, the reception team's kindness made up for it.
Rooms
7.0
Despite the need for renovation, especially the bathroom, the rooms were saved by the unexpected upgrade and exceptional service from the staff.
Service
9.0
The service was impeccable, with the staff being very attentive and helpful in dealing with unexpected situations. I was truly impressed.
Location
8.0
The hotel's location was fantastic, making it easy to access all the hot spots in Cairo. The proximity to the airport was a bonus despite the lack of nearby shops or malls.
Dining
5.0
While the dining experience fell below expectations compared to similar hotels, the fascinating restaurant on the second floor was a highlight, offering room for improvement.
Facilities
The facilities were satisfactory, with room for enhancement to match the quality of service provided.
John
United Kingdom,
January
2024
7.6/10
The hotel offers big and comfy rooms with a nice shower and great cleaners, making for a wonderful and quiet stay. The only downside is that some areas were a little dirty and uncomfortable, but still better due to the more tile flooring than carpet. Service was excellent, with Mr Ahmad Sobhi being very helpful and ensuring all requests were met. The location is convenient with easy access to major highways, perfect for quick transport to nearby attractions. Dining options were good overall, though the value for money could be improved. Facilities were satisfactory, offering decent amenities for the price.
Rooms
8.0
The rooms are big and comfy with a nice shower, and the cleaners are great.
Service
9.0
The service was great, with Mr Ahmad Sobhi being very helpful and accommodating.
Location
7.0
The location is convenient for quick transport to nearby attractions with easy access to major highways.
Dining
7.0
The dining experience was good overall, offering a varied selection, but the value for money could be better.
Facilities
7.0
The facilities were decent, providing satisfactory amenities for the price.
Clive
United Kingdom,
January
2024
6.6/10
The hotel has clean rooms but needs reconditioning, the drain in the tub requires fixing, and the WiFi isn't reliable. The service is polite and well-trained, although the check-in process is lengthy. The location is convenient, near the airport and main roads in Cairo. However, the dining experience can be improved, as it lacked variety and free beverages. Overall, a decent stay with room for enhancement.
Rooms
6.0
The rooms are clean but need reconditioning. The drain in the tub needs fixing, and the WiFi isn't working properly.
Service
7.0
The service is polite, friendly, and well-trained, but the check-in procedure can be lengthy.
Location
8.0
The hotel's location is convenient, near the airport and main roads in Cairo.
Dining
5.0
The dining experience lacked variety and included paid beverages only.
Facilities
7.0
The hotel offers standard facilities.
Norman
United States,
December
2023
7.6/10
The hotel offers spacious and well-equipped rooms with two bathrooms, making it convenient for travelers. The location is nice, close to the airport and a 30-minute drive to downtown. The presence of a fridge is a great plus for those who enjoy having food options. Despite its size, the hotel has a good spa area.
Rooms
9.0
The room I stayed in was big and clean, and having two bathrooms was a nice touch. The location was convenient for easy airport access and getting to downtown quickly. The fridge in the room was very useful, especially for keeping snacks and drinks. The small size of the room didn't take away from the comfort, and the spa area was a pleasant surprise.
Service
7.0
The service provided during my stay was lively and interactive. The staff had an engaging approach, although there were instances of feeling pressured for tips. They offered various services like room service, car hire, and housekeeping, catering well to business guests.
Location
8.0
The hotel's location is central, situated on a corner of two bustling streets, which made it easy to move around Cairo and beyond. It's excellent for exploring Nasr City's Abbas AlAkkad street with its array of restaurants and shops, including City Center. However, the presence of some customers mainly using the gym and spa facilities might affect overall enjoyment. The on-site Lebanese restaurant, Baalbak, was disappointing compared to other amenities.
Dining
6.0
The dining options were a bit limited in variety and quality. While the buffet breakfast had choices, the overall dining experience was average. The high prices and lack of food variety were notable drawbacks, although the grand ambience and breakfast spread were positives.
Facilities
8.0
The hotel had good spa facilities despite its size, providing guests with a relaxing space to unwind.
Beverly
United States,
November
2023
7.2/10
My stay at the hotel was quite pleasant overall. The rooms were a bit cold initially, but the staff provided a little heater to make it more comfortable. The spa area, although small, was good, and there was a nice desk for anyone interested in working. However, there were some communication issues regarding the prices of the limousine service.
Rooms
8.0
Despite being a bit cold initially, the room was comfortable and equipped with a little heater upon request. The spa area was small but good, and the desk was a nice touch for work.
Service
9.0
The staff was extremely friendly and helpful throughout my stay. They assisted me in choosing the appropriate room and provided the best prices. Their service was excellent, very nice, and efficient.
Location
7.0
The hotel's location in the center of Cairo was very convenient for getting around easily. Despite being on a mean street with nothing nearby, it was still centrally located for accessing different places.
Dining
5.0
The dining experience was a bit disappointing as there were some issues with service and the offerings. The breakfast buffet was standard, with a good choice, but there were inconsistencies and additional charges for certain items. The service was lacking and not up to par.
Facilities
7.0
The hotel had decent facilities overall, including room service, housekeeping, and tours/ticket assistance. However, improvements could be made in the dining and communication aspects for a better experience.
Francis
United Kingdom,
November
2023
8.2/10
I had a wonderful stay at the hotel; the rooms were incredibly clean and comfortable. The staff went above and beyond to make our stay enjoyable. However, the dining experience left something to be desired with limited breakfast options. The location was great, and the hotel offered good value for the price.
Rooms
9.0
My room was spotlessly clean and very comfortable. The hotel staff even kindly helped us with the key card.
Service
9.0
The service was top-notch, especially thanks to Ahmad Sobhi with his welcoming smile. The reception staff were exceptionally friendly and attentive.
Location
8.0
The location was perfect for my needs, and the staff were incredibly helpful. Close to the airport, which was convenient for our layover.
Dining
7.0
The dining options were satisfactory, with a good variety and even an open buffet for Iftar during Ramadan.
Facilities
8.0
The hotel offers great facilities, including room service and a variety of dining options.
John
United Kingdom,
November
2023
8.0/10
The hotel offers comfortable rooms with very nice beds and a great shower experience. However, there are some issues with mold on the walls that need attention, especially in the tub drain area. The new building provides a modern vibe.
Rooms
8.0
My room was good, the bed was very comfortable, and I enjoyed the great shower with good water pressure.
Service
9.0
The service was excellent, especially Me. The staff was so nice and helpful, making my stay very enjoyable.
Location
8.0
The location was very good, near the airport, making it convenient for my travels around Cairo. The room was nice and the check-in process was quick, perfect for a one-night stay.
Dining
8.0
The dining experience was really nice, offering a varied selection that satisfied my taste buds.
Facilities
7.0
The facilities were modern with no major issues. Enjoyed my time at the hotel.
clean
mold
Perry
United States,
September
2023
9.0/10
My stay at this hotel was truly amazing! The rooms were spotless and had a lovely view, making me feel right at home, especially during my recovery period post-surgery. The staff even went the extra mile to bring my medicines to me, just like family. The equipped kitchen in the rooms was a fantastic touch, ensuring my comfort and convenience throughout my stay.
Rooms
10.0
The rooms were excellent and very clean, equipped with everything I needed for a comfortable stay.
Service
9.0
The hotel service was incredibly helpful and the staff was very friendly, making my experience even more pleasant.
Location
8.0
The location was ideal for me as it was close to downtown, New Cairo, and Nasr City, making it convenient to explore different areas of Cairo. The proximity to the metro station was a big plus for easy city-wide travel.
Dining
9.0
The dining experience was awesome with a wide variety of delicious food options to choose from, catering to every taste. I enjoyed every meal during my stay.
Facilities
9.0
The hotel offered great facilities that enhanced my stay and made it even more enjoyable. Everything was well-maintained and easily accessible, adding to the overall comfort.
Phil
United Kingdom,
September
2023
6.2/10
The hotel was a bit of a mixed bag for me. The room we finally got in the new building was clean and comfy, but the whole experience was tainted by discovering long curly hair in the bathroom when we arrived. The restaurant offered average food with no complimentary sodas or juices, just water, and we had to pour our own drinks due to poor service. However, the service team was friendly and eager to assist, although they need more training to meet higher standards. The location was perfect for a peaceful stay away from noisy areas, and the breakfast restaurant was enjoyable. The dining experience left a lot to be desired with very poor service.
Rooms
7.0
The room we stayed in was clean and comfy despite the initial hygiene issue.
Service
6.0
The service team was friendly but needs more training to meet top-notch standards.
Location
8.0
The location was perfect for a peaceful stay away from noisy areas.
Dining
5.0
The dining experience was very disappointing with poor service.
Facilities
6.0
Basic facilities with room for improvement.
Martyn
United Kingdom,
July
2023
6.6/10
My stay at the hotel had its ups and downs. The rooms were clean and impressive, but some aspects felt outdated. Despite these minor flaws, I was upgraded to a suite upon check-in, which was a nice surprise. The service had its hiccups, with some unprofessional behavior, but the staff were super friendly overall. The location was convenient for my needs, although the dining experience was not always satisfying. The facilities offered were decent, but there were a few areas that could use improvement.
Rooms
7.0
The rooms didn't have a lock, but they were clean and impressive. Some aspects felt outdated with loose power sockets and a window that couldn't be properly closed, letting in street noise.
Service
6.0
The service had its ups and downs. Some staff were unprofessional, sharing personal information without consent, but others were able to arrange a tour on short notice and were super friendly.
Location
8.0
The location was good for me, close to Cairo International Airport and various shopping malls and restaurants.
Dining
5.0
The dining experience was average, with limited room during busy hours and some disappointing taste experiences. Prices were also on the higher side compared to other nearby options.
Facilities
7.0
The facilities provided were standard, with room for improvement in certain areas.
Frank
United Kingdom,
July
2023
6.0/10
My stay at the hotel had its ups and downs. The location was great, close to main roads in Cairo, making it convenient for a short stay. The staff was decent and professional, offering a good level of service. However, the rooms were dark, and I encountered an incident with a glass that led to some inconvenience. The dining experience didn't meet my expectations, but the facilities were satisfactory.
Rooms
5.0
The rooms were dark and not ideal for working. I experienced some issues with an old AC system that affected my stay.
Service
7.0
The staff was decent and professional, trying to make up for the weaknesses of the property. They were nice and friendly, providing a satisfactory level of service.
Location
8.0
The location was great, with quick check-in and easy access to my room. Perfect for a one-night stay near main roads in Cairo.
Dining
5.0
The dining experience was below my expectations, with limited options during busy hours. There was room for improvement in the breakfast restaurant.
Facilities
6.0
The facilities were lacking, especially in the dining area. Some improvements could enhance the overall experience.
Joe
United Kingdom,
July
2023
7.4/10
I was pleasantly surprised by the hotel's gesture to upgrade my room to a higher class, which was beautifully decorated. However, the initial cleanliness issue in the room was a downside, and the lack of hot water in the morning was inconvenient. The breakfast lacked variety, which was disappointing.
Rooms
7.0
The upgraded room was beautifully decorated, especially the bathroom. Initial cleanliness was an issue but was resolved upon complaint.
Service
8.0
The hotel reception team, especially Mr Ahmad and Osseem, were extremely helpful and cooperative, making my stay pleasant. However, the wake-up call for payment was a bit unsettling.
Location
9.0
The convenient location of the hotel, with its clean rooms and friendly staff, made it a welcoming stay. The staff, especially Mr Fady, provided excellent service and even upgraded my room during check-in without extra charges.
Dining
6.0
The restaurant on the second floor in the tower was fascinating, but there should be more dining opportunities. The room service food was nice, but the limited seating available in the hotel was a drawback.
Facilities
7.0
The dining experience, including room service, was enjoyable. However, the seating availability was limited in the hotel.
Gordon
United Kingdom,
June
2023
8.6/10
I was initially disappointed with the room we booked, as it wasn't very well furnished, but the hotel reception team surprised me with an upgrade to a higher room class that was imperial with a great view. The room was nice, clean, and made my stay comfortable.
Rooms
8.5
The room was nice, clean, and the upgraded view was fantastic.
Service
9.0
The service from the Sonesta Hotel team was excellent. They were smiling, helpful, and nice throughout my stay.
Location
9.0
The location of the hotel in the heart of Cairo made it extremely convenient to travel across the city. I appreciated the service from the reception and housekeeping staff.
Dining
7.5
The dining experience was good overall with a variety of options from local to international cuisines.
Facilities
8.0
The facilities at the hotel were satisfying and met my needs during my stay.